Job Title    Maintenance Technician

Pay Range   $20.00 – $25.00 Hour

Work Hours                            

Monday through Friday 7:30AM – 4:00 PM and Saturdays, when necessary, from 8:00 AM – 12:00 PM. Overtime is common during the high seasons. Participation in the Emergency service rotation is required.

Minimum Job Requirements

• Possess a valid driver’s license
• Technical school graduate
• Type II or better refrigerant certification
• Universal Self Study, Technician Communications, Service 1 Maintenance

Basic Job Function

• Perform our exclusive 20-Point Precision Tune-Up and Professional Cleanings on residential and light commercial heating and cooling systems.
• Light service repairs and installations of accessory
• Offer products and services that solve our customers’ specific comfort

Reporting Relationships

• Maintenance Technicians report directly to the Service
• No one reports directly to a Maintenance
• Maintenance Technicians have a functional relationship with the Warehouse / Inventory Control person, Service Technicians, Installers, Dispatchers, and the Office Manager.

Specific Authority

• Maintenance Technicians have the authority to resolve customer service situations up to $50 with detailed written explanation on their paperwork to the Service Manager.

Responsibilities:

• Provide and promote a positive and winning attitude at all
• Always treat all customers and coworkers with dignity and
• Arrive at the warehouse on time and ready to begin work every
• Be neatly groomed and fully dressed only in a clean approved company
• Possess all the required tools to perform the job of a maintenance (See company tool list)
• Always use a Safety First approach to all
• Always use the proper safety clothing, tools, and precautions before beginning any
• Keep the Dispatcher apprised of your location at all
• Keep the Dispatcher apprised of your timetable for completion at all
• Using and knowing the specific radio codes used by the
• Complete each and every tune-up thoroughly, efficiently and without need for a
• Discuss all repair/replace options available with the
• Discuss all accessory options available with the
• Promote the Maintenance Agreement program to all
• Meet or exceed all of the Key Performance Indicators (KPI) for the maintenance
• Participate in all company and maintenance / service training
• Utilize the internet based technical training offered by the
• Complete the Training Program for your

Principal Duties

• Perform our 20-Point Precision Tune-Up and Professional Cleanings on gas furnaces, boilers, central air conditioning systems and heat pumps.
• Utilize the maintenance procedures book on all Tune-Up’s
• Utilize the company Flat Rate Pricing book on all repairs and
• Perform light service work when
• Participate in the emergency service
• Complete all necessary paperwork properly, legibly and in
• Maintain a clean and properly stocked truck at all
• Participate in all company, service, and training
• Complete the Training Program for your
• Utilize the internet based technical training offered by the

Tagged as: hvac, Maintenance Technician